The Body Wash

JB SKRUB Body Wash is pH balanced, gentle, hydrating, and leaves your skin feeling fresh and revitalized after each use. Infused with prebiotics. No synthetic fragrance

Note: additional discounts added at checkout do not apply to JB SKRUB products

We offer FREE USPS First Class shipping with orders of $75 US or more, or $5 shipping for orders under $75.

For non-USPS shipping options, shipping cost is determined by the package weight and destination.

For shipping within the US:To get an accurate shipping cost, please add the items to your cart and enter your mailing address at check out - the system will give you an estimate for shipping with various USPS and UPS options.

For international customers:We offer $20 DHL shipping with your minimum $150 order. USPS Priority and First Class Mail may be a bit less expensive, but they have a higher tendency to lose packages. Please note that we are NOT responsible for lost packages! UPS rates tend to be rather exorbitant and you may be faced with a custom brokerage fee NOT included in the shipping rate. There's lots more shipping information on our FAQ page under SHIPPING.

How do I start a Return or Exchange?

We want you to love JB SKRUB, but if it’s just not right, we offer easy exchanges or returns within 30 days of your purchase. Refunds will go back to the original method of payment. Please email returns@jbskrub.com with your order number and the item(s) which you are looking to return. Our customer service team will send you a form to include in your shipment. Note: Return shipping costs back to our warehouse in California are the responsibility of the customer. 

I have opened the product, can I still return it?

As long as the product is less than ⅓ used, you may return the product. Please note original shipping fees are not refundable.

An item arrived broken or damaged?

Ugh - we hate when something breaks in transit! Please email returns@jbskrub.com and include the order number, a photo of the item and a description of the damage. We will be in touch shortly thereafter to make it right. 

Can I get my shipping cost refunded?

We are happy to give you a full refund for your product, we are unable to refund original shipping costs.

When can I expect my refund?

We process refunds as quickly as possible, but it may take 12 days from the receipt of delivery. You will receive an email notification once the refund is processed.